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FCP Quick Reference Guide - Orders (Create, Edit, Search)
Create New Orders The FCP allows you to enter individual orders manually or automatically upload multiple files by uploading a .csv or .xml order file to the Fulfillment Control Panel. Enter a Man...
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Getting Started Guide
Welcome! Thank you for choosing eFulfillment Service (EFS) as your order fulfillment partner. We are committed to getting your orders filled with accuracy and speed while meeting your needs for eco...
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Where do I let you know about inbound shipments?
EFS requires that we receive Advanced Shipping Notices (ASNs) for each inbound shipment to our facility. To make this easy, we have created a short form so that you can quickly enter the details fo...
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What are the Hours of Operation?
For Phone Support, we are open 8 AM ET until 5 PM ET Monday - Friday For processing orders, we have various shifts that work 7 days a week.
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EFS Stock Packaging List
Cardboard Boxes Plastic Shipping Mailers Poly Kitting Bags Please Note: Larger poly bags can be quoted upon your request.
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How do I create my own barcoded SKU labels?
Creating barcode SKU labels Since our announcement went out with the new Receiving Guide, requiring a SKU barcode on every product, there have been a lot of questions from our clients on how to ba...
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EFS Ship Methods & Codes
Below you will find a chart outlining our available ship methods and codes. The column on the left shows the ship method, while the column on the right shows the actual ship code to be used w...
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FCP Quick Reference Guide - Settings / Adding Product
Introduction Welcome to the EFS Fulfillment Control Panel Features Guide. This document includes quick demonstrations of special features and highlights of the FCP to help you understand how to us...
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Attention All Clients that use Magento
Magento recently released a security patch SUPEE-6788 that in at least one instance broke our integration with our client's cart. Please remember, before every upgrade make sure you have a valid b...
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Reporting of FedEx Surcharges
We wanted to provide our clients with an update regarding the reporting of FedEx surcharges. On July 20th, FedEx released an update to their server. As a result of that update, FedEx stopped repor...