***PLEASE READ - 9/15/2022 - MSA Agreement***

Greetings from all of us here at eFS!

We have been busy reviewing our processes and workflows in preparation for the upcoming holiday season.

As a part of our ongoing improvements, we will now be asking that all clients sign a new Master Services Agreement each year.

This agreement outlines the services that we offer, our responsibilities, and the terms and conditions that all companies require acknowledgment of from their clients. Many of you have not signed a new MSA in some time and true to industry standards, we will begin verifying and updating information such as this on a regular basis.

MSA Agreement 2022 Changes

This agreement outlines the services that we offer, our responsibilities, and the terms and conditions that all companies require acknowledgment of from their clients. Many of you have not signed a new MSA in some time and true to industry standards, we will begin verifying and updating information such as this on a regular basis. Updates to the 2022 MSA Agreement:

  • Privacy Policy - Amazon’s Personally Identifiable Information (PII) requirements.
  • Updated Master Service Agreement section 1 to include pricing amendments
  • Updated Services section 3:
    • List of toxic materials to include mold
    • Wholesale value cannot exceed $250.00
    • Communication options to include email


This agreement is accessible via a link on your dashboard. Please review, e-sign, and submit. This will be placed in your file.

We require that this agreement be signed by: 10/15/2022.

If you have any questions, please contact us via the Zendesk ticket system.

 

We thank you for your patience and understanding.

Have more questions? Submit a request

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