MAY 11th, 2022 - CURRENT ORDER AND RECEIVING PROCESSING TIMELINES

ORDER PROCESSING

May 11th, 2022 - We are currently operating under our normal order processing timeline.

  • We are currently processing orders from, Wednesday, 5-11-22.
  • These non-express orders would normally ship by today, Thursday, 5-12-22.

RECEIVING & RETURNS

  • The Receiving Department is processing shipments from 5-10-22.
  • The Returns Department is processing returns from 5-10-22.

 

PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)

The Prep Department is currently running on a 3-5 business day timeline. 

  • We are currently picking FBA Prep ordered from 5-6-22 and large retail Prep orders from 5-4-22.
  • We are currently packing FBA Prep orders and large retail Prep orders from 5-6-22.

 

If you have any questions, please contact Customer Service via the Zendesk ticket system.

 

~Angela Davenport, Client Care Manager

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