OCTOBER 14th, 2021 - CURRENT ORDER AND RECEIVING PROCESSING TIMELINES

ORDER PROCESSING

October 14th, 2021 - We are currently operating on time for order processing.

  • We are currently finishing picking, packing and shipping orders from Wednesday the 13th.
  • These non-express orders would normally ship by Thursday, 10-14-21.

RECEIVING & RETURNS

Receiving is currently working on shipments from 10-8 and moving onto 10-11-21.

The Returns Department is processing regular EFS returns and drop-ship returns for 10-13-21

 

Please note:  We are currently working overtime and employees from other departments are helping with the picking process as well.

We have also seen a large uptick in new applicants, conducting interviews daily and adding staff to all departments.

It is our top priority, obviously, to get the order processing times back on track.

 

As always, please reach out to us via the Zendesk ticket system with any questions.

 

~Linda Sorna, Client Care Manager

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