DMM Advisory


Keeping you informed about classification and mailing standards of the United States Postal Service


International Service Suspension Notice – effective July 23, 2021


The Postal Service™ will temporarily suspend international mail acceptance for certain destinations due to service impacts related to the COVID-19 pandemic.


Effective July 23, 2021, the Postal Service will suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions in the area.


Customers are asked to refrain from mailing items addressed to the following countries, until further notice:


  • Malawi
  • Bhutan


These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.


Unless otherwise noted, service suspensions to a particular country do not affect the delivery of military and diplomatic mail.


For already deposited items, other than Global Express Guarantee® (GXG®), Postal Service International Service Center (ISC) employees will endorse the items as “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.


The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Please visit our International Service Alerts page for the most up to date information: https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl


The Domestic Mail Manual (DMM®) and DMM Advisories are available on Postal Explorer® (pe.usps.com)


As always, if you have any questions about this article, please reach out to Customer Service via the Zendesk ticket system.  


~Linda Sorna, Client Care Manager

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