ORDER PROCESSING
Today is Wednesday, 6/4/25. We are currently operating 1 business day behind our normal processing times.
- We are currently processing orders from Monday, 6/2/25.
- These non-express orders would normally ship by Tuesday, 6/3/25.
RECEIVING/RETURNS DEPARTMENT
- The Receiving Department is processing shipments from 6/3/25.
- The Returns Department is processing returns from 6/3/25.
PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)
The Prep Department is currently operating on a 1-3 business day schedule.
- We are picking FBA Prep and retail orders from 5/29, 5/30, 6/2, and 6/3/25.
- We are packing FBA Prep and retail orders from 5/28, 5/29, 5/30, 6/2 and 6/3/25.
If you have questions about this announcement, please feel free to contact Customer Service via the Zendesk ticket system.
~Taylor Gonyon, Client Care Specialist
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