June 3rd, 2025 - CURRENT ORDER, RECEIVING/RETURNS, AND PREP DEPARTMENT PROCESSING TIMELINES

ORDER PROCESSING

Today is Tuesday, 6/3/25.  We are currently operating under normal processing times.

  • We are currently processing orders from the weekend.
  • These non-express orders would normally ship by Tuesday, 6/3/25.

 

RECEIVING/RETURNS DEPARTMENT

  • The Receiving Department is processing shipments from 6/2/25.
  • The Returns Department is processing returns from 6/2/25.

 

PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)

The Prep Department is currently operating on a 1-3 business day schedule.

  • We are picking FBA Prep and retail orders from 5/28, 5/29, 5/30, and 6/2/25.
  • We are packing FBA Prep and retail orders from 5/29 and 5/30/25.

 

If you have questions about this announcement, please feel free to contact Customer Service via the Zendesk ticket system.

 

~Taylor Gonyon, Client Care Specialist

 

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