MAY 4th, 2021 - CURRENT ORDER AND RECEIVING PROCESSING TIMESLINES

 

ORDER PROCESSING

May 4th, 2021 - We are currently operating three (3) business days behind our normal order processing timeline. 

EFS staff is working mandatory overtime to offset this delay, but we continue to struggle with COVID-19 related absences and staff shortages.

 

We are currently shipping orders from 4-28-21.

(These non-express orders would normally ship by Thursday, 4-29-21.)

 

Receiving is currently processing shipments 4-28-21.

The Returns Department is processing both normal EFS returns and drop-ship returns from 5-3-21.

 

We are grateful and thank you for your patience during the past months. As always, please reach out to us via the Zendesk ticket system with any questions.

 

~Linda Sorna, Client Care Manager

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