DMM Advisory

Keeping you informed about classification and mailing standards of the United States Postal Service


UPDATE 138: International Mail Service Updates Related to COVID-19


On February 24, 2021, the Postal Service™ received a notification from New Zealand Post, the designated operator of New Zealand, advising that, Auckland has returned to Alert Level 1 of the national pandemic plan, joining the rest of country. However, New Zealand Post has decided to implement Alert Level 2 safety protocols in most of the Greater Auckland area, in order to protect New Zealand Post staff and to keep its sites operating. The Level 2 safety protocols (social distancing, restricted staff numbers, mandatory face masks, contactless deliveries and collections) will be implemented at the international office of exchange, major mail and parcel processing centres and all operational sites, as well as at collection points and during deliveries.


Areas impacted:

  • West Auckland;
  • Central Auckland;
  • South Auckland.


Postcodes areas impacted:

0600, 0602, 0604, 0610, 0612, 0614, 0616, 0618, 0814, 0816, 1010, 1011, 1021, 1022, 1023, 1024, 1025, 1026, 1041, 1042, 1050, 1052, 1060, 1061, 1062, 1072, 2010, 2012, 2013, 2014, 2016, 2018, 2019, 2022, 2023, 2024, 2025, 2102, 2103, 2104, 2105, 2110, 2112, 2113, 2120, 2123, 2473, 2571, 2576, 2577, 2578, 2580, 2582, 2583, 2584, 2585, 2675, 2679, 2684.


Given the current restrictions, New Zealand Post cannot guarantee the service delivery standards in the above-mentioned areas and postcodes.


Unless otherwise noted, service updates to a particular country do not affect the delivery of military and diplomatic mail.


This service update affects Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.


The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm


The Domestic Mail Manual (DMM®) and DMM Advisories are available on Postal Explorer® (pe.usps.com)



As always, if you have any questions or concerns regarding this message, please reach out to Customer Service via the Zendesk ticket system.


~Linda Sorna, Client Care Manager


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