DMM Advisory

Keeping you informed about classification and mailing standards of the United States Postal Service


UPDATE 132: International Mail Service Updates Related to COVID-19


On February 9, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19).


The following countries have provided updates to certain mail services:


South Africa UPDATE: South African Post Office Ltd. (SAPO) has advised that due to the extension of the countrywide lockdown, the processing of inbound and outbound mail (letter post, parcels, and EMS) continues to be impacted and SAPO remains unable to guarantee the quality of service standards for all types of postal products until further notice.


Thailand UPDATE: Thailand Post has advised that, even though Samut Sakhon province is still categorized as a red zone (maximum control), normal processing and delivery of mail has now resumed. Additionally, force majeure is closed as of February 3, 2021.


Latvia UPDATE: Latvijas Pasts has advised that the Latvian Government has extended the state of emergency until April 6, 2021, or later.During the state of emergency, postal services will continue to function with reduced working hours and limited staff to minimize contact between people. Therefore, all previous measures enforced continue to apply, including items that normally require the addressee’s signature upon delivery will be handed over without signature. Force majeure remains in effect until further notice.


Slovakia UPDATESlovenská pošta has advised that the Slovakian Government has extended the state of emergency until at least March 19, 2021. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post, and EMS items) will continue to be affected, and Slovenská pošta is unable to guarantee compliance with the agreed standards. Consequently, force majeure remains until further notice.


Unless otherwise noted, service updates to a particular country do not affect the delivery of military and diplomatic mail.


These service updates affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.


The DMM Advisory will continue to provide updates as they are received. For a full list of international service disruptions, please visit https://about.usps.com/newsroom/service-alerts/international/welcome.htm



As always, if you have any questions, please contact us via the Zendesk ticket system.


~Linda Sorna, Client Care Manager

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