TO ALL CLIENTS CURRENTLY UTILIZING OUR KITTING/ASSEMBLY SERVICES.........
Effective January 1st, 2021, we will be requiring that Kitting/Assembly requests not be made until all of the inventory for the components that make up the kit are stocked in their bin locations, within the EFS warehouse.
Due to the high number of requests we receive and manage, it has become necessary to take this step so that the Manager of that department is able to make accurate decisions on the scheduling as he will definitively know that the job is "ready to go".
Submitting the request after inventory has all been entered will not slow down putting your job in line as jobs are not currently put into the queue until we have all of the inventory.
Any kitting requests sent in via the Zendesk ticket system for kits that do not have inventory already stocked will be returned and you will be asked to resubmit once the above requirements are met.
As always, should you have any questions, please reach out to Customer Service via the Zendesk Ticket System.
~Linda Sorna, Client Care Manager