November 16th, 2020 - We are currently operating under our normal order processing and shipping policy.
We are currently packing orders from Friday, 11-13-20.
- These non-express orders would normally ship by the next business day, or today - Monday, 11-16-20.
Receiving is currently finishing the processing of shipments from 11-2-20 and 11-3-20. Returns is currently processing shipments from 11-2-20 (drop ship returns processing is on 10-25-20).
eFulfillment Service staff is working hard to stay on track with our order processing timelines and also make headway to resume a normal processing schedule in the Receiving and Returns Departments. We know it makes it extremely difficult for you and your customers when we are behind. We are grateful and thank you for your patience during the past months. We have been able to hire additional crew members for the present and also have additional staff waiting for the holiday season to move into full-swing. As always, please reach out to us via the Zendesk ticket system with any questions.
~Linda Sorna, Client Care Manager