October 16th, 2020 - We are currently running under our normal order processing timeline.
We are currently packing orders from today, 10-16-20.
- These non-express orders would normally ship by the next business day, which will be Monday, 10-19-20.
Receiving is currently processing shipments from 9-25-20. Returns is currently processing shipments from 9-25-20.
eFulfillment Service staff is working hard to stay on track with our order processing timelines and also made headway to resume a normal processing schedule in the Receiving and Returns Departments. We know it makes it extremely difficult for you and your customers when we are behind. We are grateful and thank you for your patience during the past months. We have been able to hire additional crew members for the present and also have additional staff waiting for the holiday season to move into full-swing. As always, please reach out to us via the Zendesk ticket system with any questions.
~Linda Sorna, Client Care Manager