OCTOBER 14th, 2020 - CURRENT ORDER AND RECEIVING PROCESSING TIMELINES

October 14th, 2020 - We are currently running under our normal order processing timeline.

We are currently packing orders from today, 10-14-20.

 

  • These non-express orders would normally ship by the next business day, which will be tomorrow, Thursday, 10-15-20.

Receiving is currently processing shipments from 9-22-20 and will be moving on to 9-23-20.  Returns is currently processing shipments from 9-24-20.

 

eFulfillment Service staff is working hard to stay on track with our order processing timelines and also made headway to resume a normal processing schedule in the Receiving and Returns Departments.  We know it makes it extremely difficult for you and your customers when we are behind.  We are grateful and thank you for your patience during the past months. We have been able to hire additional crew members for the present and also have additional staff waiting for the holiday season to move into full-swing.  As always, please reach out to us via the Zendesk ticket system with any questions.

 

~Linda Sorna, Client Care Manager

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2 Comments

  • 1
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    Stephen

    It is now October 13th.  Receiving is 3 weeks behind.  Will they be caught before black friday?

  • 0
    Avatar
    Linda Sorna

    Hi Stephen,

    We are working hard towards being caught up sooner than that.  We are starting a second shift on Monday, 10/19/20.  

    Linda

     

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