March 27th, 2025 - CURRENT ORDER, RECEIVING & RETURNS, AND PREP DEPARTMENT PROCESSING TIMELINES

ORDER PROCESSING

Today is Thursday, March 27th, 2025 - we are currently running under our normal processing times.

  • We are currently processing orders from Thursday, 3/27/25.
  • These non-express orders would normally ship by Friday, 3/28/25.

RECEIVING/RETURNS DEPARTMENT

  • The Receiving Department is processing shipments from 3/24 and 3/25/25.
  • The Returns Department is processing returns from 3/26/25.

PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)

The Prep Department is currently operating on a 3-4 business day timeline.

  • We are picking FBA Prep and retail orders from 3/26 and 3/27/25.
  • We are packing FBA Prep and retail orders from 3/25, and 3/26/25.

If you have questions about this announcement, please feel free to contact Customer Service via the Zendesk ticket system.

 

~Taylor Gonyon, Client Care Specialist

 

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