ORDER PROCESSING
Today is Tuesday, March 11th, 2025 - we are currently running under our normal processing times.
- We are currently processing orders from the weekend.
- These non-express orders would normally ship by Tuesday 3/11/25.
RECEIVING/RETURNS DEPARTMENT
- The Receiving Department is processing shipments from 3/4/25.
- The Returns Department is processing returns from 3/10/25.
PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)
The Prep Department is currently operating on a 3-4 business day timeline.
- We are picking FBA Prep and retail orders from 3/7, 3/10, and 3/11/25.
- We are packing FBA Prep and retail orders from 2/27, 3/5, 3/6, 3/7, and 3/10/25.
If you have questions about this announcement, please feel free to contact Customer Service via the Zendesk ticket system.
~Taylor Gonyon, Client Care Specialist
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