ORDER PROCESSING
Today is Friday, January 10th, 2025 - We are operating under normal processing times.
- We are currently processing orders from Friday 1-10-25.
- These non-express orders would normally ship by Monday 1-13-25.
RECEIVING/RETURNS DEPARTMENT
- The Receiving Department is processing shipments from 1-7-25.
- The Returns Department is processing returns from 1-3-25.
PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)
The Prep Department is currently operating on a 3-4 business day timeline.
- We are picking FBA Prep and retail orders from the following dates: 1-7, 1-8, and 1-9-25.
- We are packing FBA Prep and retail orders from the following dates: 1-3, 1-6, 1-8, and 1-9-25.
If you have questions about this announcement, please feel free to reach out to Customer Service via the Zendesk ticket system.
~ Taylor Gonyon, Client Care Specialist
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