ORDER PROCESSING
Today is Wednesday, January 8th, 2025 - We are operating under normal processing times.
- We are currently processing orders from Wednesday 1-8-25.
- These non-express orders would normally ship by Thursday 1-9-25.
RECEIVING/RETURNS DEPARTMENT
- The Receiving Department is processing shipments from 1-3-25.
- The Returns Department is processing returns from 12-31-24.
PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)
The Prep Department is currently operating on a 3-4 business day timeline.
- We are picking FBA Prep and retail orders from the following dates: 1-3, 1-6, and 1-7-25.
- We are packing FBA Prep and retail orders from the following dates: 12-30, 1-2, 1-3, and 1-6-25.
If you have questions about this announcement, please feel free to reach out to Customer Service via the Zendesk ticket system.
~ Taylor Gonyon, Client Care Specialist
0 Comments