POSSIBLE DUPLICATE PAYMENT WITHDRAWALS FOR INVOICES - JUNE 5th, 2024

FROM OUR ACCOUNTING DEPARTMENT

 

Hello!

We want to alert you to an issue that has come to our attention which may have affected the withdrawal of funds for the payment of your weekly invoice (July 2nd, 2024).
 
An incident occurred with our payment processor that may have resulted in errors with some payments this week.
 
***Please note this is not a security issue, but a "hiccup", if you will, between the two systems involved during the processing of your payment!***
 

We ask that you please check your credit card or bank account and let us know if there is anything that looks amiss with your weekly payment amount withdrawal.

 

We apologize for any inconvenience, and we thank you so much for your patience and understanding while we continue to investigate and make sure a resolution is in place.

 

If you have any questions about this announcement, please contact Customer Service via this Zendesk ticket system.

 

Thank you, again!

 

 
~Nichole Maxbauer
  Accounting Department
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