June 11th, 2024 - CURRENT ORDER, RECEIVING/RETURNS, AND PREP DEPARTMENT PROCESSING TIMELINES

ORDER PROCESSING

June 11th, 2024 - We are currently operating under our normal processing timeline.

  • We are currently processing orders from Monday, 6-10-24
  • These non-express orders would typically ship by today, Tuesday, 6-11-24.

RECEIVING/RETURNS DEPARTMENT

  • The Receiving Department is processing shipments from 6-7-24.
  • The Returns Department is processing returns from 6-7-24.

PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)

The Prep Department is currently operating on a 3-7 business day timeline.

  • We are picking FBA Prep and retail orders from 6-7 and 6-10-24.
  • We are packing FBA Prep and retail orders from 6-3, 6-5, 6-6, 6-7, and 6-10-24.

If you have questions about this announcement, please contact Customer Service via the Zendesk ticket system.

~Taylor Gonyon, Client Care Specialist

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