Receiving Guide

 

A Special Note:  Please do not ship inventory without first reading this guide and making sure you are compliant with our requirements.  

If you are a new client, please refer to your Getting Started Guide (click on the link in your Welcome Letter) for where to ship your inventory once you have completed the set-up process with your account representative.

 

All merchandise coming into the EFS Receiving Department will be required to have the following requirements met.

1A scannable, visible barcode - This can be a UPC barcode already assigned to a product, or it can be a barcode created for your own internal SKU number. All barcode labels must be scannable without opening or unwrapping the packaged item. 

Please view our FAQ on this subject for some tips on how to print your own barcode labels. At the end of this article is a list of barcode types that are compliant.

Please Note:  Any merchandise coming into the fulfillment center that does not have a scannable barcode will have one applied by EFS for the fees outlined in the table at the end of this document.

2A packing slip - All merchandise shipments coming into the EFS Receiving Department will also be required to have a packing slip included with that shipment, or you may also send a scanned copy through the Zendesk support ticket system.  The packing list should have each SKU number you have entered in our system and the quantity of each of that SKU expected in the shipment.

3ASN (Advance Ship Notice) - Must be filled out when you have shipped your products, providing us with any information you have, including tracking if available.  Please note any special handling required for your product, even if you have previously had these services performed, or have discussed them with your account representative.

Click here to access the ASN form

 

Please be aware that if inventory comes in without the proper documentation, it will not be put into the queue for processing.  This means that the receiving timeline does not start until that information becomes available to us.

 

 

Please see below for information on how to prepare your products to be shipped to our facility, as well as fees for receiving and special projects...

 

How to Prepare Your Products

Please read below to locate your type of product and the preparation required for us to receive into stock. If your items fall under more than one category and you are not sure, please check with your dedicated account representative.

 

Textiles

Apparel

Plush Items (i.e. stuffed toys)

Fabrics

Powder, Pellets and Granular Materials (Make-up, powder detergents)

Small Items:  Longest side is less than 3” / 7.6 CM (Key chains, jewelry, ash drives)

Baby Products for small children (teething rings, bibs) or exposed toys (boxes with cut-out in the outer packaging larger than 1” square)

Required:   SCANNABLE BARCODE LABEL, POLY BAG, OR PROTECTIVE OUTERWRAP

 

NON-LIQUID/NO EXPIRATION DATES

Vitamins

Nutraceuticals

Skin Care

Required:  SCANNABLE BARCODE LABEL, RETAIL PACKAGING PROVIDED BY THE MANUFACTURER, OR POLYBAG

 

Adult products (non-nutraceutical)

Items that might be considered “obscene” to a third party*

*(Note:  If your product is of an adult nature but does not display any suggestive wording or visuals and/or you are not sure about whether or not your product falls under this category, please check with your dedicated account representative.  We do not accept any items that deal with any type of nude images, profanity, or pornography.

Required:  SCANNABLE BARCODE LABEL, BLACK, OR OPAQUE POLY BAG

 

EXPIRATION DATED PRODUCTS

Foods / Food Products

Beverages

Products Packaged with Food

Vitamins

Nutraceuticals

Perishable items are not allowed Non-perishable items must be lot-controlled and more than 90 days from the expiration date at the time of receipt by EFS.  Note:  Please also see “Expiration Date” products below.

Required:  SCANNABLE BARCODE LABEL, EXPIRATION DATE*

*Any product with an expiration date must have that date clearly displayed in the MM-DD-YYYY format.  The expiration date must also be printed on the master carton in font that is large enough to easily read (preferably 36 font or larger).  Lot numbers only are insufficient.

 

Liquids in plastic bottles holding more than 8 oz. without a double seal.  It is recommended that a piece of sturdy packaging tape be put over the top of any twist top or pop-up lid after tightening.

Required:  SCANNABLE BARCODE LABEL, POLY BAG

 

Fragile/Glass – Including but not limited to:

China or Dishware

Picture Frames

Clocks

Mirrors

Liquids in glass bottles or jars

Required:  BUBBLE WRAPPED AND PLACED IN BOX OR POLY BAG, SCANNABLE BARCODE

Please Note:  If you are not able to bubble wrap prior to shipping us the inventory, we can wrap the items as we process your orders for an additional $.30 per item (added to your “pick” fee for that SKU). 

We can also pre-wrap the merchandise when it arrives at our facility.  The cost is $20.00 per half hour labor rate.  If we pre-wrap, the added order processing fee of $.30 will not apply.

 

Sharp, Pointed, or Other Items that are a Safety Concern – including but not limited to:

Scissors

Tools

Metal Raw Materials

Required:  SCANNABLE BARCODE LABEL, BUBBLE WRAP, BOX 

 

Bundled Products (More than one (1) unit is sold as one (1) SKU) - including but not limited to:

Vitamin Multi-Packs

Skin Care Multi-Packs

Food Product Multi-Packs

Multi-packs should arrive at the EFS warehouse already bundled, or with prior arrangements, you can have your items bundled together in our Kitting/Assembly Department.  If you elect to do this yourself, please make sure the scannable barcode label is affixed to the multi-pack on the outside of the packaging for scanning.

Required:  SCANNABLE BARCODE LABEL, BOX, POLY BAG, OR SHRINK WRAP

 

 

 

EXAMPLES OF SCANNABLE BARCODE TYPES

Australian 4-state Aztec
Canadian 4-state Chinese 2 of 5 Codabar
Code 11
Code 128 Code 39 Code 93 Composite AB Composite C Coupon Code Data Matrix Discrete 2 of 5
Dutch Kix
EAN-13
EAN-8
Interleaved 2 of 5 Japanese 4-state
Laser Decode Capability Macro PDF-417
Maxi Code Micro PDF-417 microQR
MSI
PDF-417
QR Code
RSS Expanded RSS Limited RSS-14
TLC39
Trioptic 39
UK 4-state
UPC/EAN Supplementals UPCA
UPCE
US Planet
US Postnet
USPS 4-state (US4CB) Webcode

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