Order Fulfillment Advisory: FedEx

 

FedEx Service Alerts

Operations During Super Bowl 50
Tuesday, February 2, 2016


FedEx will be operating in Santa Clara and San Francisco, CA areas during Super Bowl 50 festivities from February 2 to February 7, 2016. Some customers in Santa Clara and San Francisco, CA areas may experience service delays or disruptions during this time because of government security measures in place for Super Bowl 50. We encourage all customers shipping into the area to check with your recipients to understand their locations relative to the security zones. We encourage Santa Clara and San Francisco, CA area customers to track packages on fedex.com or by calling 1-800-GO-FEDEX. Our customer service teams can assist you in locating an alternate delivery location as needed. We have implemented contingency plans and our teams will minimize delays to the fullest extent possible.

Please continue to check FedEx Service Alerts for updates.

Delays can be anticipated in and around government security zones as well as in the following ZIP Codes and locations:

FedEx Express
Santa Clara, CA - 95052, 95054, and 95056
San Francisco, CA - 94102, 94103, 94104, 94105, 94107, 94108, 94111, 94115, 94123, 94129, 94130, 94133, 94138, 94154, and 94158

FedEx Ground
Santa Clara, CA - 95050, 95051, 95052, 95053, 95054, 95055, and 95056

For additional information on local conditions, please visit the following official websites:
• Super Bowl 50 Official Website
• San Francisco Bay Area Super Bowl 50 Host Committee
• Santa Clara Super Bowl Information

Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after Super Bowl 50.

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stayupto date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to Super Bowl 50 are not eligible for a refund or credit under the money-back guarantee policy.

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