Order Fulfillment Advisory: FedEx


FedEx Service Alerts

FedEx Service Disruption in Baltimore, Maryland
Tuesday, April 28, 2015

As a result of local restrictions in the Baltimore, Maryland metro area, unavoidable service delays are anticipated. FedEx is committed to providing service to the best of our ability and will continue to do so in areas that are accessible during this time.

Shipping to affect areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after local restrictions were put into effect in the Baltimore, Maryland metro area. Shipments not delivered due to local restrictions will be secured in one of our facilities. Delivery will be attempted when local restrictions have been lifted.

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.

Continue to check fedex.com for service updates. For specific shipment status information, please track your shipment at fedex.com. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert email notifications at the FedEx Email Subscription Center. Consistent with the provisions of the FedEx Service Guide, shipments delayed due to local restrictions in the Baltimore, Maryland metro area are not eligible for a refund or credit under the money-back guarantee policy.


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