HOW DO I MANUALLY ENTER AN ORDER?

 

Manually Entering an Order

The Fulfillment Control Panel (FCP) allows you to enter and place individual orders manually, via your Dashboard, whenever needed. Please be sure you follow the instructions to the end of this article in order to ensure your order will be placed successfully.

 

On your FCP dashboard, select the Orders tab.  On the drop-down menu, select Create a new order.

 

ManualOrderMenuSelect.png

1.  Enter Order Data

ManualShipUI1.png

Enter the customer’s email address and phone number (this will be needed for delivery personnel when signature confirmation is required).

Next, enter the Billing Address, Shipping Address (if different). 

Please remember when you enter an order to also select a Shipping Method via the box outlined in red.

 

2.  Select SKUs and Quantity

Enter a quantity for each SKU the order requires. 


ManualShipSKUQty.png

 

 

3.  Verify the Order

Once all items have been added, click the Verify Order button. This will bring you to the following order confirmation page: 

 

ManualOrderConfirm.png

4.  Submit Your Order

If all information looks correct, click the Submit Order button. 

 

 

Have more questions? Submit a request

5 Comments

  • 0
    Avatar
    Donna Pena

    Can you add more than one email address when entering a manual order? (i.e. donna@gmail.com; donna@hotmail.com)

    Thanks,

    Donna 

     

  • 0
    Avatar
    Dev Team

    Hello Donna,

    I talked to our developers this afternoon and this is not currently a feature. However, I will have them add it to their 'Feature Request' list for you.

  • 0
    Avatar
    123Greetings

    What happens if there are orders submitted, but there is no inventory. Will the order stay in pending status till the inventory arrives or will it get cancelled?

  • 0
    Avatar
    Dev Team

    Hello 123Greetings,

     

    In those instances, the orders will typically go on Backorder and will be shipped once we receive in the SKUs in the orders.

  • 0
    Avatar
    Giselle Richardson

    when I send an order to a client do you send it with a packing list?  Is the packing list put on the outside of the box or on the inside of the box?

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