Welcome to the EFS Fulfillment Control Panel Features Guide. This document includes quick demonstrations of special features and highlights of the FCP to help you understand how to use the system better. Refer to the FCP User Guide for more details on these features.
You can access the Fulfillment Control Panel (FCP) 24 hours a day from any computer with an internet connection.
Access the EFS Fulfillment Control Panel login page by clicking the Customer Login button on the eFulfillment Service home page.
Enter your EFS supplied username and password to begin using the system
Configuring your Basic Settings
When you get started with eFulfillment Service, you use the Fulfillment Control Panel to configure basic settings that apply to all of your orders. This includes setting automatic ship confirmation emails sent to you and/or your customers and other basic settings, like resetting your password and setting specific packing and return instructions.
From the Client Info menu, select the My Settings menu item.
Select your email preference from the Status field. Then enter the From Address email that you want your buyers to see. Finally, enter the email address to which you want a copy sent.
Type any custom text you would like included in your ship confirmation emails. Click the Update Ship Confirmation Info button to save your changes.
SKU numbers (Stock Keeping Unit) identify your unique products stored in the eFulfillment Service facility. Enter the SKU number for each product in the Control Panel. SKU numbers must be entered before EFS receives your shipments of merchandise so that we can match your items to the inventory list.
From the Client Info menu, select the View Inventory menu item.
Add a Product
On the products list screen, click the Add a product link. The SKU entry form will appear.
Enter SKU Data
Enter the product information in the fields provided. Click the Add Product button to save when finished.
Note: The product item number must exactly match the SKU number in the EFS Control Panel
The product list appears again with the new product.