Order Fulfillment Advisory: FedEx Advisory

FedEx Service Alerts

FedEx Express National Service Disruption

Wednesday February 12, 2014

FedEx Express experienced substantial flight and sort disruptions last night due to winter weather, snow and ice at the Memphis hub. Potential delays are possible for package deliveries across the U.S. with a delivery commitment of February 12, 2014. FedEx is committed to provide service to the best of our ability. Please continue to check FedEx Service Alerts for updates.

Continue to check the status of your shipments on fedex.com or go to fedex.com for updates to FedEx Service Alerts. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to service disruption email notifications at the FedEx Email Subscription Center.

Operational impacts to other FedEx operating companies may vary due to local weather conditions.

Consistent with the provisions of the FedEx Service Guide, FedEx Express money-back guarantee is suspended for U.S. packages and shipments inbound into the U.S. from international locations with a delivery commitment of February 12, 2014.

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