Order Fulfillment Advisory: FedEx

FedEx Service Alerts

Standard Operations Resumed In the Southeast and Mid-Atlantic


Friday January 31, 2014

FedEx has now resumed standard daily operations in the southeastern and mid-Atlantic states which were recently affected by severe winter weather. Previous hazardous conditions across the area have subsided and FedEx is now back to standard daily operations.

Note that some isolated areas remain inaccessible and there may be on-going service delays due to local conditions.

As always, FedEx appreciates your business and your patience during weather-related disruptions. We encourage you to continue to check fedex.com for the latest news. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to service disruption email notifications at the FedEx Email Subscription Center.

Operations During Super Bowl XLVIII

FedEx will be operating in the metro New York / New Jersey area during SuperBowl XLVIII festivities through February 5, 2014. Some customers in the metro New York / New Jersey area may experience service delays or disruptions during this time because of government security measures in place for Super Bowl XLVIII. We encourage all customers shipping into the area to check with your recipients to understand their locations relative to the security zones. We encourage metro New York / New Jersey area customers to track packages on fedex.com or by calling 1-800-GO-FEDEX. Our customer service teams can assist you in locating an alternate delivery location as needed. We have implemented contingency plans and our teams will minimize delays to the extent possible.

Please continue to check FedEx Service Alerts for details.

Shipping to affected areas?
To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after Super Bowl XLVIII.

Note that potential service disruptions may not affect FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, etc. the same. This may result in different levels of impact as well as cities, states and ZIP Codes serviced.

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