Order Fulfillment Advisory: FedEx Service Alert

FedEx Service Alerts

Winter Storm In the Northeastern U.S.

Tuesday January 21, 2014


FedEx is closely monitoring the winter storm in the northeastern U.S. Contingency plans are in place to ensure the safety and well-being of our team members and to minimize the winter storm's effect on service. These storms often cause pickup and delivery delays and disruptions for FedEx customers. FedEx will be prepared to provide service to the best of our ability in areas affected by the winter storm and as local conditions allow. Please continue to check fedex.com for updates.

Please check the status of your shipments on fedex.com before going to any staffed FedEx location. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert email notifications atFedEx Email Subscription Center.

Shipping to affected areas?

To help avoid delays,weencourage you to contact your recipients to verify whether their location is open or able to receive deliveries before and after the winter storm. Shipments not delivered, due to road closures and local restrictions, will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.

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