FedEx is closely monitoring the Colorado Black Forest Fire. Our top priority is the safety and well-being of our team members, as well as providing the highest level of service to our customers. Although contingency plans are in place, some service delays and disruptions can be anticipated in Colorado due to mandatory evacuations. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed.
Please check the status of your shipments on fedex.com before going to any staffed FedEx location. You can also contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339 or stay up to date by subscribing to FedEx Service Alert e-mail notifications at FedEx E-Mail Subscription Center.
Shipping to affected areas?
To help avoid delays, we encourage you to contactyour recipients to verify whether their location is open or able to receive deliveries before and after the Colorado Black Forest Fire. Shipments not delivered, due to road closures and local restrictions, will be secured in one of our facilities. Delivery will be attempted when it is safe to do so.
Consistent with the provisions of the FedEx Service Guide, shipments delayed due to the Colorado Black Forest Fire are not eligible for a refund or credit under the money-back guarantee policy.