September 18th, 2023 - We are currently operating within our normal processing timeline.
- We are currently processing orders from Friday, 9-15-23.
- These non-express orders would typically ship by today, Monday, 9-18-23.
- The Receiving Department is processing shipments from 9-7 and 9-8-23.
- The Returns Department is processing returns from 9-15-23.
PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)
The Prep Department is currently operating on a 2-3 business day timeline.
- We are currently picking FBA Prep and retail orders from 9-14 and 9-15-23.
- We are currently packing FBA Prep and retail orders from 9-14 and 9-15-23.
If you have any questions, please contact Customer Service via the Zendesk ticket system.
~Linda Sorna, Client Care Manager