November 25th, 2022 - We are currently operating per our normal order processing timeline.
- We are currently processing orders from Thursday, 11-24-22.
- These non-express orders would normally ship by Friday, 11-25-22.
RECEIVING & RETURNS
- The Receiving Department is working on shipments from finishing up 11-21-22.
- The Returns Department is processing returns since 11-23-22.
PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)
The Prep Department is currently running on an 11-12 business day timeline for order processing.
- We are currently picking FBA Prep orders from 11-22-2022, and large retail orders from 11-22-2022.
- We are currently packing FBA Prep orders from 11-20-2022 and large retail orders from 11-20-22.
Santa's helpers are now working Holiday hours and will be working extended hours during the peak season. If you have any questions, please contact Customer Service via the Zendesk ticket system.
~Angela Davenport - Client Care Manager