November 16th, 2022 - We are currently operating one day behind our normal order processing timeline.
- We are currently processing orders from Monday, 11-14-22.
- These non-express orders would normally ship by Tuesday, 11-15-22.
RECEIVING & RETURNS
- The Receiving Department is working on shipments from 11-8, and 11-9-22.
- The Returns Department is processing returns since 11-14-22.
PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)
The Prep Department is currently running on an 11-12 business day timeline for order processing.
- We are currently picking FBA Prep orders from 11-4-2022 and moving into 11-7-2022, and large retail orders from 11-9-2022.
- We are currently packing FBA Prep orders from 11-01-2022, 11-04-2022, and moving into 11-07-2022 and large retail orders from 11-04-22.
If you have any questions, please contact Customer Service via the Zendesk ticket system.
~Angela Davenport - Client Care Manager