November 11th, 2022 - CURRENT ORDER AND RECEIVING PROCESSING TIMELINES

ORDER PROCESSING

November 11th, 2022 - We are currently operating one (1) business day behind our normal order processing timeline. 

  • We are currently processing orders from Wednesday, 11-9-22.  
  • These non-express orders would normally ship by Thursday, 11-10-22.  

 

RECEIVING & RETURNS

  • The Receiving Department is working on shipments from 11-2, and 11-3-22.
  • The Returns Department is processing returns since 11-9-22.

 

PREP DEPARTMENT (LARGE RETAIL AND FBA PREP ORDERS)

The Prep Department is currently running on a 7-9 business day timeline for order processing. 

  • We are currently picking FBA Prep orders from 11-4-2022, and large retail orders from       11-4-2022.
  • We are currently packing FBAPrep orders from 11-01-2022, and large retail orders from     11-1-22.

 

If you have any questions, please contact Customer Service via the Zendesk ticket system.

 

~Angela Davenport - Client Care Manager

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